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Learn about our shipping options, delivery times, and regional coverage for Rose by Basic Care orders.
3-5 business days
1-2 business days
Next business day
We ship throughout the UK including England, Scotland, Wales, and Northern Ireland. All orders are processed from our London distribution center.
We serve all major cities and regional areas across Australia. Orders are fulfilled from our Sydney warehouse with local delivery partners.
We deliver to all provinces and major cities in China. Our Beijing fulfillment center ensures fast and reliable delivery nationwide.
Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing may take up to 3 business days.
Once your order ships, you'll receive a tracking number via email. You can track your package in real-time through our website or the carrier's website.
If delivery is attempted but no one is available, the package will be held at the local delivery depot. You'll receive instructions on how to collect or reschedule delivery.