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Learn about Rose by Basic Care's mission to provide premium healthcare and wellness products across multiple regions. Discover our values, story, and dedicated team.
At Rose by Basic Care, we are committed to providing high-quality healthcare and wellness products that enhance the lives of our customers. Our mission is to make premium healthcare accessible, affordable, and convenient for everyone.
We believe that everyone deserves access to the best healthcare products, regardless of their location or circumstances. That's why we've built a multi-region platform that serves customers across China, Australia, and the United Kingdom.
We source only the highest quality products from trusted manufacturers and suppliers.
Our dedicated customer service team is here to help you every step of the way.
We serve customers across multiple regions with localized products and services.
Rose by Basic Care was founded with a simple yet powerful vision: to make premium healthcare products accessible to everyone, everywhere. What started as a small initiative to help families access quality healthcare products has grown into a multi-region platform serving thousands of customers.
Our journey began when our founders recognized the challenges people face in accessing reliable healthcare products, especially in underserved regions. We set out to bridge this gap by creating a platform that not only provides access to quality products but also offers the support and guidance customers need.
Today, we're proud to serve customers across China, Australia, and the United Kingdom, with plans to expand to more regions. Our commitment to quality, customer service, and innovation continues to drive us forward as we work to make healthcare more accessible for everyone.
Chief Medical Officer
With over 15 years of experience in healthcare, Dr. Chen ensures all our products meet the highest medical standards.
Head of Operations
Michael oversees our global operations, ensuring seamless delivery and customer satisfaction across all regions.
Customer Experience Director
Emma leads our customer service team, ensuring every customer receives the support and care they deserve.
Have questions about our products or services? We'd love to hear from you.